Where Premium Hair Meets Seamless Hetto Service
Experience the Hetto Service difference: a seamless journey from checkout to stunning hair transformations. This guide covers everything about our ordering, shipping, and support β all designed around your convenience.
π¦Β Hetto Service Order Processing
Amazon Orders: Delivery times shown pre-purchase (Prime: 1-3 business days; Standard: 3-7 days).
Seller Fulfilled orders: 7-15 business days post-shipment, varies by location/shipping method.
β³ Processing: All orders take 1-2 business days before carrier handoff.
π¦ Tracking Accuracy: Carrier tracking (via shipping confirmation or “Your Orders”) provides real-time ETAs post-shipment.
β±οΈ Note: Delays may occur due to carriers, weather, holidays, or customs (tracking reflects updates).
πΒ Hetto Service Shipping & Tracking
Amazon Orders: Shipped via Amazon Logistics or partners (USPS/UPS/FedEx).
Seller Fulfilled order: Typically shipped via UPS, FedEx, USPS, DHL, or CNE.
πTracking: Carrier details and tracking number visible in Amazon “Your Orders” after shipment.
π¦Hetto Service Refund or Replacement: Love Your Hair Guarantee
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30-day returns for unopened items
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Free replacements for damaged goods
β No returns on Used products
β Hetto Service FAQ
Q: How does Hetto Service handle cancellations?
A: Contact before shipping. Once processing starts, Hetto Service prioritizes fast shipping.
Q: My order shows “delivered,” but I haven’t received it. What now?
A: Please contact our support team immediately. We’ll investigate with the carrier and provide personalized solutions within 24 hours to resolve this for you.
Q: When will I receive my refund after returning my order?
A: We’ll process your refund swiftly! Once we receive and inspect your return: Amazon Orders: Refunds post within 5-7 business days to your original payment method.Seller Fulfilled order: We process refunds in 3-5 business days (plus 1-5 days for bank processing).
β¨ Why Hetto Service Stands Out:
πSPEED: Experience Premium Hetto Service Support
πTRANSPARENCY: No hidden fees in Hetto Service
Your confidence is our Hetto Service mission